Field engineers

Keeping the Underground on Track more

Keeping the Underground on Track

Virtua supports infrastructure of London's key transport network:
People and Partnerships more

People and Partnerships

The power of long term relationships leads to long term success:
Greenwoods more

Greenwoods

FMC - The future of mobile communications:

Keeping the Underground on Track

Virtua supports infrastructure of London's key transport network:
The London Underground provides the public transport arteries of the capital that millions of commuters rely on 24/7 in one of the busiest cities in the world. The infrastructure that supports the underground network relies on a number of critical systems including the radio communications system that is provided by a leading systems integrator.

A Helping Hand

The systems integrator is a competent and dedicated network company and the team fully understand the technical complexities of their network and how to optimise its performance. Sometimes however, even the best organisations need a little help and that is why they turned to Virtua for assistance.

One of the company’s objectives was to utilise an effective measurement tool to monitor and track the performance of the operational behaviour of the network. This would provide them with key statistical data that could then be used to improve specific elements of the network.

After selecting the most appropriate tool for the job and starting to use it for network monitoring it soon became apparent that the tool was not being fully used to its full capability. That’s when they decided to call in Virtua to help them.

Getting The Best From A Tool

Virtua were quickly able to deploy people who fully understood how to get the best from the network monitoring tool. They were then able to fine tune the tool in order to get the best results from it. Once the tool had been fully optimised Virtua then spent time training up the on-site tool operators so that they could continue to use the tool functionality to achieve everything that was needed.

Our customer was not only delighted at the service Virtua were able to provide at short notice, but also with the honesty involved in respect of what was delivered. Rather than propose a grandiose project to analyse, propose and then outsource the network management we soon realised that the skills already existed and it was a simply a matter of providing training from the very best experts. Today the network radio system continues to support the needs of the London Underground and its thousands of daily users.


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People and Partnerships

The power of long term relationships leads to long term success:
One of our partners was delighted when they won a major contract with one of the largest mobile network operators in the world. The contract was to design and install radio equipment which they were competent to undertake, though it soon became apparent that there were simply not enough resources to meet the demands of the project. In addition, the nature of the work involved some peak activities at particular times. It was at this point that they turned to Virtua for assistance.

Long Term Relationships

The managers of both companies had known each other for years so were quickly able to agree a way forward with minimum delay.  We, in turn, were able to confirm that we could hit the ground running and plug the resource shortfall.

Virtua were very quickly able to assign a number of fully qualified and experienced engineers to assist the existing staff on the client site. The Virtua team already had sufficient background knowledge of the technology so they were able to commence site surveys and designs immediately without detrimentally affecting the project timescales.
This co-operation between the Virtua team and our customer was also quickly established because both companies already knew their respective capabilities and reputation. Because of this there was no need for a lengthy interview process or vetting procedure. Resources could therefore be assigned in a way that was transparent to the client and effective from day one.

Long Term Success

Based on the success of this venture the two companies continue to work together on other critical projects to this day.


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Greenwoods

FMC - The future of mobile communications:
When a major UK Network Operator needed some specific expertise for the installation and commissioning of Fixed Mobile Convergence (FMC) technology for one of the world’s foremost supermarket retail chains and its associated businesses Virtua were there to provide exactly what was needed.

FMC

‘Fixed Mobile Convergence’ technology is set to revolutionise the way we do business. It won’t happen overnight, but over time, using FMC is quite likely to change perceptions of how office space is allocated and how organisational communication can be optimised. There are many advantages of deploying this technology in different business environments and sectors. In large retail stores the different floors of the building are able to communicate quickly and effectively whether to sort out a customer query or a stock order query. Also, individuals can be located quickly if they are needed urgently or messages can be quickly disseminated to all staff.

One of the Operators preferred suppliers was Greenwoods who are the UK’s leading independent provider of multi-vendor solutions for the communications infrastructure market. Greenwood’s have considerable expertise in Telecoms logistics, parts, storage and distribution and multi-level interface technologies.

Complexity

Such was the complexity of the overall Programme however that even Greenwoods could not provide the resources with all the skills required. They therefore turned to Virtua for assistance knowing that the Virtua team were both trusted partners and specialists in mobile radio design, installation and commissioning. This relationship was a particularly powerful one as the two companies realised that their different but complementary skills were the perfect combination to meet all the client’s requirements. In particular Greenwoods needed a partner who was not only familiar with this ‘new’ technology and had the necessary expertise available but also who could provide flexible and scalable resources in a dynamic environment.

The Best People For The Job

Because of their considerable experience in FMC technology Virtua were able to assign the best possible people to the task including people like system designers Mel Dainton and Mark Prictor, Installation Engineer Mark Jackson and Radio Frequency expert Ian Jenkins.

To date massive amounts of deployments have taken place. Many hundreds of sites have been successfully deployed and dozens more every week.

This partnership between Virtua and Greenwoods brings a combination of skills that puts us together in the forefront of FMC and Mobile service provision.


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